At Machupicchu Ebenezer, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services.

1. Information We Collect

a. Personal Information

We collect personal data when you:

• Book a tour or request information

• Contact us via forms, email, or phone

• Subscribe to newsletters or updates

Information we may collect:

• Full name

• Email address

• Phone number

• Tour preferences or special requirements

• Secure payment information via third-party payment gateways

b. Non-Personal (Usage) Information

Automatically collected when you visit our website:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Cookies and tracking data

2. How We Use Your Information

We use your data to:

• Process bookings and payments

• Respond to inquiries and provide customer support

• Send booking confirmations, updates, and helpful information

• Share promotional offers and updates (only with your consent)

• Improve our website and services

• Fulfill legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal data. We only share it in limited cases:

• With selected service providers (hotels, guides, transport companies) to fulfill your booking

• With payment processors to securely complete transactions

• With legal authorities, if required by law or in compliance with regulations

4. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. While we strive to ensure data security, please note that no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information.

5. Cookies and Tracking Technologies

We use cookies to:

• Enhance your browsing experience and website functionality

• Analyze website usage and performance

• Remember your preferences

You can manage cookie settings in your browser. Disabling cookies may affect certain functionalities of the site.

6. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent or object to data processing

• Request restriction of processing

• Request portability of your data

To exercise these rights, please contact us at: info@machupicchuebenezer.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the most recent update date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@machupicchuebenezer.com

• Phone: (+51) 974 735 792

• Address: Cusco – Santiago – Huancaro. Asociación Los Pinos B – 2