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Terms and Conditions

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Welcome to Machupicchu Ebenezer. By booking any of our services through https://machupicchuebenezer.com, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation.

1. Booking and Payments

  • All reservations must be made through our website, email, or authorized representatives.

  • To confirm a booking, a deposit or full payment may be required depending on the tour.

  • Final payment deadlines will be specified in the confirmation email.

2. Cancellations and Refunds

  • Cancellations must be requested in writing via email.

  • Refunds are subject to our cancellation policy and may vary depending on the type of service and how far in advance the cancellation is made.

  • Non-refundable services such as entrance tickets or train tickets will not be reimbursed.

3. Modifications

  • Date changes and other modifications are subject to availability and may incur additional costs.

  • Changes requested within 48 hours of the tour may not be accepted.

4. Responsibilities

  • Machupicchu Ebenezer acts as an intermediary between clients and service providers (transportation companies, hotels, guides, etc.).

  • We are not responsible for delays, cancellations, accidents, or losses caused by third parties, weather conditions, or force majeure events.

5. Traveler Obligations

  • Travelers are responsible for carrying valid identification documents, complying with local laws, and being in good physical condition for the activities booked.

  • Any medical condition must be reported in advance.

6. Travel Insurance

  • We highly recommend that all passengers purchase comprehensive travel insurance that covers health, accidents, cancellations, and loss of belongings.

7. Personal Data

  • By booking with us, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

8. Jurisdiction

  • These terms are governed by Peruvian law. Any legal issues will be addressed under the jurisdiction of the courts of Cusco, Peru.

 

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